Support
How can we help?
Naimap is built and supported by a small, independent team. Here's exactly how to reach us and what to expect.
Ways to get help
Email support
General questions, account-free troubleshooting, anything else — we read every message.
support@naimap.appReport a bug
Found something broken? Tell us your device, iOS version, and the exact steps to reproduce it.
Report a bugRequest a feature
See something missing? Check the roadmap first, then send it our way.
Request a featureFrequently asked questions
Most questions about accounts, offline use, exporting, and Pro are already answered.
Browse the FAQKnown issues
Naimap 1.0 has no publicly known issues at this time. If you find one, it will be listed here in a future update alongside the version it's tracked against — see the changelog.
Response expectations
We aim to reply to support emails within 2 business days. Bug reports with clear reproduction steps are prioritized; feature requests are reviewed regularly and folded into the roadmap when they fit Naimap's focus.